Step-by-Step Guide to Registering Ejari Online in Dubai

September 15, 2025

Table of Contents

Ejari is a system that formalises and registers tenancy contracts with the Dubai Land Department (DLD), and it is a legal prerequisite for all long-term rentals in Dubai. While the legal responsibility for the Ejari registration falls upon the landlord, it is a standard practice, often stipulated within the tenancy contract, for the tenant to manage this process and bear the cost.

This occurs because tenants require the Ejari certificate to activate essential utilities like DEWA and to fulfil procedures with banks for security deposit checks or visa processing.

This raises a common question among tenants: How can I register Ejari online in 2025?

Previously, this meant a visit to an authorised trustee centre for Ejari registration. However, digital channels now provide efficient alternatives. This guide details the online methods available to tenants of freehold properties. Freehold properties are those where the owner owns both the building unit, for example an apartment, and the land it stands on, managed by individual landlords).


Online Options for Tenants to Register Ejari

Tenants in Dubai have several online platforms to register Ejari, each with specific steps and requirements. Some options require landlord involvement for digital approvals, while alternatives like Habi remove this step if a signed tenancy contract is provided.

1. Habi Platform (No Landlord Digital Approval Required)

The licensed platform offers an online Ejari registration service. You upload the required documents, including the fully signed tenancy contract. Habi's system processes the application without contacting your landlord for further digital approval, as the signed contract is sufficient authorisation.

Steps for Tenants to Register - Habi Platform:

In case there's not an active tenancy contract:

  • Set your tenancy contract terms on Habi platform.
  • Sign the contract digitally.
  • Upload the required documents.
  • Request Ejari registration directly through Habi.
  • Pay the Ejari government fee (177.50 AED) via a secure payment link sent to your email.
  • Receive your Ejari certificate within 1 business day.

In case of an already signed tenancy contract:

  • If you already have a signed tenancy contract, simply upload the required documents on Habi platform.
  • Complete the Ejari government fee payment (D 299) securely through a payment link sent directly to your email.
  • Request Ejari registration directly through Habi.

2. Dubai REST App (Requires Landlord Digital Approval)

Dubai REST is the official government app that provides access to real estate services in Dubai, allowing users to manage property transactions, verify ownership and more. The tenant initiates the application, and the landlord receives a notification to log in via UAE Pass to review and digitally approve the submission. This method typically incurs the base government fee of 177.50 AED.

Steps for Tenants to Register - Dubai REST App:

  • Download and install the Dubai REST app.
  • Log in as individual with EID, Title Deed (landlord), Mobile number, email address or UAE pass
  • Navigate to the 'Services' tab and select 'RERA.'
  • Choose 'Register Ejari.'
  • Complete the application form and upload the required documents.
  • Submit the application.
  • The landlord must approve the registration request through the app.
  • After approval, the tenant completes the registration payment directly within the app.

3. DubaiNow App (Requires Landlord Digital Approval)

DubaiNow is a services platform provided by the Dubai Government. It offers residents and visitors access to over 120 services from more than 30 government and private entities, all in one app. Operating under the 'Housing' section, the process mirrors that of the Dubai REST app. The tenant provides the necessary information, and the transaction is pending until the landlord provides digital consent through the app using their UAE Pass. A base government fee of 120 AEDapplies.

Steps for Tenants to Register Ejari - DubaiNow App:

  • Install DubaiNow and log in using UAE Pass.
  • Locate the Ejari service under the real estate section.
  • Upload required documents.
  • Submit for landlord review.
  • The landlord must log in and approve the request digitally.
  • Once approved, the tenant can easily complete registration payment directly through the app.

4. DLD Ejari Website (Requires Landlord Digital Approval)

The process on the DLD's official portal is similar to the app-based methods. The application is submitted online, with a base government fee of 120 AED, but it remains pending until the landlord authorises it through their own registered account.

Steps for Tenants to Register Ejari - DLD Ejari Website:

  • Visit the DLD Ejari web portal.
  • Sign in or create an account.
  • Select Ejari services and complete the registration process.
  • Landlord digital approval is mandatory for application completion.
  • After approval, tenants can conveniently complete their registration payment directly within the app.

5. AQARI WhatsApp (No Landlord Approval Required)

Aqari is a WhatsApp channel managed by the DLD to provide property-related services. You can initiate an Ejari registration by sending a message saying "Ejari" to the AQARI WhatsApp number. A chatbot guides you through the document submission process. The application includes a base government fee of 120 AED.

Steps for Tenants to Register Ejari - AQARI Whatsapp:

  • Send a message to the official AQARI WhatsApp account.
  • Provide the required details and soft copies of documents.
  • Tenant makes the payment through the secure link provided on WhatsApp.
  • Await confirmation.

Documents Required for Ejari Registration

To register Ejari online, using any method, tenants must prepare the following documents in digital format for submission:

  • Passport copies for both tenant and landlord
  • Tenant's valid Emirates ID
  • Landlord's valid Emirates ID (optional if the passport is provided)
  • Signed copy of the tenancy contract
  • Title deed
  • Company trade license (if the property is for commercial use)

Ensure all documents are clear and legible to avoid delays and rejections during registration.

Ejari Fees

Fees for Ejari registration include a mandatory base fee and additional service charges, depending on the platform or service provider used.

When registering your Ejari through the Dubai REST app/DubaiNow app/DLD Ejari website/AQARI WhatsApp, here's what you can expect in terms of fees:

  • Base Fee: 120 AED
  • Knowledge Fee: 10 AED
  • Innovation Fee: 10 AED
  • VAT and Other Costs: Depending on the platform used, the total cost can range from 170 AED(via Dubai REST app) up to 500 AED.

Be sure to check the platform and any additional charges to know the final amount. 


Ejari with Habi Platform

Habi's total cost for Ejari registration is 299 AED. There are no hidden charges.


Common Registration Issues and How to Solve Them

Registering Ejari online is largely straightforward, but tenants often face challenges. Solutions to common issues include:

  • Landlord Delay or Unresponsiveness: This is the most frequent hurdle with methods requiring digital approval. Politely remind your landlord that they are required to complete a legal obligation. If delays persist, you may consider using a service like Habi that does not require this step.
  • Incorrect Document Details: Ensure all details on your tenancy contract (name, passport number, Emirates ID number, property address) perfectly match your official identification documents. Even a minor typo can cause rejection.
  • Document Rejection: If your application is rejected, the platform will usually provide a reason (e.g., "blurred document," "missing signature," "title deed number not clear"). Carefully review the feedback, correct the issue, and resubmit.  Please note that funds are non-refundable, even if the application is rejected.
  • Technical Errors: If an app or website malfunctions during payment or submission, clear your browser cache, try a different browser, or attempt the process later. For persistent problems, you can contact the DLD directly at 8004488.

Always confirm tenancy contract terms to understand your responsibilities regarding Ejari registration. Choose an online method that suits you, based on whether landlord involvement is manageable or alternatives like Habi are preferred.

With Habi platform, these issues are mitigated. Our platform is directly connected to DLD, avoiding personal and property typos. And our team is reviewing all documents to ensure documents are fully legible and correct. 100% of our Ejari registrations are approved by the government.


FAQs

1. Who is legally responsible for registering Ejari?

The legal responsibility falls upon the landlord. However, it is standard practice for the tenant to manage the process, as it's often stipulated in the tenancy contract and tenants need the certificate for their own purposes.

2. Which methods require my landlord to provide digital approval?

The Dubai REST app, DubaiNow app, and the DLD Ejari website all require the landlord to log in with their UAE Pass to digitally approve the application after you submit it.

3. How can I avoid delays in my Ejari registration?

Ensure all your documents are clear, legible, and that all details (names, ID numbers) match across all forms of identification and the tenancy contract.

4. How does Habi platform work?

You upload your signed tenancy contract and the required documents. Habi processes the application without contacting your landlord for further digital approval. You pay a fee of D 299 and receive your Ejari certificate within one business day.

5. I already have a signed tenancy contract. Can I still use Habi?

Yes. If you already have a signed tenancy contract, you can simply upload the required documents on Habi platform to request Ejari registration.

6. Why was my Ejari application rejected?

Common reasons include incorrect details on documents (names or ID numbers not matching), blurred copies, missing signatures, or an unclear title deed. The DLD will usually provide a reason for rejection.

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